Michel Falcon is an entrepreneur, international keynote speaker and bestselling author who leverages his People-First Culture philosophy to create customer experience, employee engagement and company culture strategies to grow businesses.
He is the author of the best-selling book, “People-First Culture: Build a Lasting Business by Shifting Your Focus from Profits to People.” Michel’s book shares philosophies and actionable strategies that any company can use to grow their business, become an admired brand within their industry and create market differentiation.
Michel was selected as the spokesperson for McDonald’s Canada National Hiring Day campaign and has been included in publications such as: Forbes, Entrepreneur, Inc Magazine, Time Magazine, and Yahoo Finance.
Michel not only shares about people-focused strategies but lives and breaths them everyday. He operates a portfolio of restaurants and venues in downtown Toronto. His venues have grown to earn tens of millions of dollars in revenue with more than one hundred and fifty employees in less than two years. He has advised and spoken at conferences for companies like Alfa Romeo, Verizon Wireless, CenturyLink, Electronic Arts, Vega, LUSH, BlueCross BlueShield and many other globally recognized brands.
Prior to entrepreneurship, Michel was a part of the 1-800-GOT-JUNK? corporate team. It’s there where he first learned the true organizational value of customer experience, employee engagement and company culture to grow a successful company.
Throughout his career, he has helped companies across dozens of industries ranging in size from small businesses to multi-billion dollar companies.